Software Data Entry Specialist I - Data Entry Jobs in Sacramento, CA

Job Description

About the Data Entry Jobs in Sacramento, CA

Description for Data Entry Jobs

Position at SBM Management

The Software Data Entry Specialist I will become an expert in the 4Insite web and mobile platforms. Responsible for maintaining accurate records of large-scale data management and review.
 
Responsibilities for Software Data Entry Specialist

• Become an expert in the 4insite web and mobile platforms
• Evaluate accuracy and relevancy of AI responses
• Provide detailed feedback to improve AI performance and accuracy
• Maintain accurate records of large-scale data management and review
• Collaborate with the AI development team to enhance system functionalities
• Report any discrepancies or issues identified during the data review process
• Collect qualitative and quantitative data to contribute to daily project reports
• Reviews and verifies change requests and documents to determine accuracy and completeness of information
• Utilizes discretion and escalates issues as needed to correct or complete data.
• Completes all tasks in a timely and accurate manner.
• Ensures all data is entered by appropriate deadlines and contain appropriate approvals
• Ensure data is distributed to all the proper channels of visibility on the software platform
• Support subject-matter experts to ensure that IT-delivered services and end-user productivity goals are met or exceeded
• Troubleshoot the end user’s issue and resolve upon first contact
• Helping with customer support tickets during downtime
• Accurately record and document all details of the issues or service request, including categorization and priority into IT service desk tools
• Demonstrate a desire to help others with specific technical issues and be able to understand the support process from the customers point of view
• Other duties or special projects as assigned by management
• Travel to customer sites may be required up to 20% of the time
• Weekend availability required
   

Qualifications for Software Data Entry Specialist

• Bachelor’s degree from a four-year college or university with 1-2 years of experience; or equivalent combination of education and experience.
• May be required to have a valid driver’s license.
   

Compensation: $20.00 - $22.00 per hour

Shift: Flexible

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.