Support Technician - Tech Support Jobs in Portsmouth

Job Description

About the job

ABOUT ZENOBE

Our goal is to make clean power accessible, to accelerate the shift to zero carbon power and transport.

We’re building and operating the world’s most sophisticated battery systems to enable the uptake of more renewable power and accelerating fleet electrification, de-risking the transition to zero-emission transport at scale. We’ve been consistently innovative since we were founded in 2017, achieving major industry firsts and using proprietary software and data analysis to optimise operational performance for our customers. At the end of their life, we repurpose electric vehicle batteries to provide clean power at depots, on construction sites and film sets.

Today we have 730 MW of grid scale battery storage operational and under construction and are the largest owner and operator of EV buses in the UK, Australia and New Zealand, supporting over 1,000 electric vehicles worldwide. In our first five years we have raised nearly £1.8 billion in funding and have expanded into other markets such as the US. Our rapidly growing company is looking for highly talented and motivated people to join us.

THE OPPORTUNITY

As a Support Technician you will support our technical team with the configuration and testing of EV chargers, as well as managing temporary charging assets. You will also assist our logistics team to ensure the timely delivery and maintenance of these assets. This is a hands-on role that involves occasional site visits to support testing and configuration activities. With a strong emphasis on technical aptitude and a desire to grow, this position offers significant opportunities for career advancement within our rapidly expanding company.

A TASTE OF THE DAY TO DAY

Technical Support:
 

• Assist the technical team in configuring and assembling EV chargers.
• Support technology testing initiatives to ensure optimal performance of charging solutions.
• Manage and maintain temporary charging assets, ensuring they are operational and ready for deployment.
• Assemble and troubleshoot charger cables and other related hardware components.
   

Logistics Support:

• Collaborate with the logistics team to ensure that charging assets are delivered to sites on time for both installation and maintenance purposes.
• Coordinate the movement of equipment between locations, ensuring efficiency and minimal downtime.
   

Field Support:

• Conduct occasional site visits to assist with the testing, configuration, and troubleshooting of EV chargers.
• Provide on-site technical support as needed, ensuring that charging stations are fully operational.
   

WHAT WE’RE LOOKING FOR

We realise that certain groups of people are less likely to apply for a role if they don’t meet 100% of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable skills and experience. Above all, Zenob? is looking for collaborative, flexible, empathetic people who are interested in creating and promoting practical routes to a zero carbon world.

Training for all of the technical specialties in the role will be provided and support in place from a team of experienced technical colleagues. The following Qualifications or experiences are desirable but more important is the aptitude to learn and deliver technical work of high quality is the focus.

• Technical qualification from a college or equivalent certification.
• Strong hands-on skills with the ability to work independently and with minimal supervision.
• Experience in assembling and configuring technical equipment, particularly in the electrical or mechanical field is desirable but not mandatory.
• Excellent problem-solving skills with a proactive approach to learning and process improvement.
• A keen interest in the EV industry and a desire to develop new skills and grow within the company.
   

WORKING AT ZENOBE

We’re passionate about sustainability and are proud to offer Team Zenob? a pioneering and collaborative working environment. We encourage our people to take ownership of their career progression and celebrate those that can think outside the box.

If you’d like to join our community of likeminded people hit the apply button now, we’d love to hear from you!

WHAT WE OFFER

Charge your career at Zenob? and receive

• Up to 25% annual bonus for being awesome
• 25 days holiday, plus bank holidays
• Private Medical Insurance
• £1,500 training budget per year, to ensure you grow as we do
• EV Salary Sacrifice Scheme
• Pension scheme, up to 8% matched contributions
• Enhanced parental leave
• Cash back health plan
• Plus more
   

Lots of our people work flexibly in many different ways, including part-time, flexitime and hybrid working. We can’t promise to give you exactly what you want, but please talk to us about the flexibility you need and let’s see how we can make it work.

OUR APPROACH TO DIVERSITY AND INCLUSION

Our people are our strongest asset and the key determinant of our success, and we value a range of skillsets and perspectives. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We work to provide equal opportunities and an inclusive work environment, where everyone is fairly treated in the application process and through their career at Zenob?. If there are any adjustments that would help improve your experience with Zenob?, please let us know when you apply.