Customer Service Advisor Jobs in Huntingdon, England | Hybrid Full-Time

Job Type FULL_TIME

Gender Any

Department customer-service-telecalling-jobs

Industry construction-jobs

Experience 1 to 4 years

Qualification Bachelors

Job Description

About the job

We're looking for a Contract Support Advisor to join our Contract Administration team based in Cambridgeshire and the surrounding areas.

Location: Cambridgeshire with some remote working available. Travel to other sites may be required.

Hours: 40 hours per week. Monday to Friday

What will you be responsible for?

As a Contract Support Advisor, you'll be working within the Administrative team, supporting them in operational duties.

Your Day To Day Will Include

To communicate effectively with customers, both internally and externally for the capture, recording and distribution of service calls onto the CAFAM system
Phone cover as and when required by your Team Leader.
Monitoring of inboxes as and when required by your Team Leader
Raising of new work orders for Contract Managers
Raising of reactive work orders for Kier engineers.

What are we looking for?

This role of Contract Support Advisor is great for you if:

Excellent telephone manner, with strong verbal and written communication and interpersonal skills
Ability to create and maintain effective working relationships
Demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook
Demonstrable accurate data entry skills with excellent attention to detail

We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.

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