Administrator - Office Support - Admin Jobs in London

Job Description

About the Administrator Jobs in London

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Fund & Corporate Services

DIVISION: Institutional Client Services

WORKPLACE STRUCTURE: Hybrid

Role Overview

PURPOSE OF JOB

This London Office Support role is based in London, alternating between the two London office locations HX1 and Scalpel, primarily supporting the business with managing the London HX1 office, as well as ensuring that professional office support is delivered to all JTC employees, clients, intermediaries and suppliers.

The role is required to provide administrative and general office support to employees in location to enable fee earners to focus on chargeable activities.

This is an interesting and diverse administration role and will require someone with excellent organisational skills, fully competent with Microsoft Office Tools and who delivers work with a high level of accuracy.

Main Responsibilities And Duties

• With a dual report into the local ICS Business Operations Associate Director, the role supports business operations as the point of contact for landlord building services to ensure JTC, as a tenant, complies with building rules and regulations.
• Administer visitor access to ensure security and sign-in processes are adhered to by following the relevant building procedures.
• Meet and greet all visitors (in person or on the telephone) in a professional yet friendly manner, maintaining the expected JTC standards.
• Answer all telephone calls to the main telephone line and redirect to relevant employee or refer any queries appropriately.
• Maintain safe, clean and professional meeting rooms for visitors; setting up meeting rooms and boardrooms and provide refreshments, liaising with the meeting organiser to ensure the requirements are met.
• Tidy up meeting rooms and boardrooms once meetings have finished.
• Manage/ sort/ scan all incoming, including registered office mail, and outgoing mail and distribute accordingly in line with dedicated processes and SLAs.
• Co-ordination of couriers, notifying of delays, ensuring accurate records are kept of couriers sent and received.
• Work alongside the Business Support role, to manage JTC hospitality for client and internal meetings/ offsites.
• Reconciliation of Companies House records for potential revenue opportunities where clients use JTC address without knowledge.
• Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation.
• Adhere to JTC core values and expected behaviours.
• AwarenessandadherencetocontractualandstatutoryobligationsundertheGroup’spolicies, procedures and guidelines, including the Group’s core values and expected behaviours.
• Any other duties as deemed necessary by Management.
   

Essential Requirements

• Excellent communication skills (both written and oral).
• High level of accuracy and attention to detail.
• Ability to work as part of a team, but on occasion work alone due to being located in another location.
• Ability to work to tight deadlines.
• A willingness to learn and develop in the role.