Help Desk Technician - Dubai Help Desk Jobs

Location : UAE, Dubai, Dubai
Date Posted : 17/09/2024
Salary : As per Market Standard
Company : Jadeer
FULL_TIME - on site

FULL_TIME
Any
it-software-jobs
it-software-jobs
2 to 4 years
Bachelors
Job Description

About the Help Desk Jobs in Dubai

Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!

About Our Client: We are hiring for a reputable software company in UAE known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.

The Role: As a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve technical problems, and ensure a high level of customer satisfaction.

What You'll Do:

  • Respond to and resolve help desk requests
  • Troubleshoot hardware and software issues
  • Install, configure, and maintain IT equipment
  • Provide user training and support
  • Document support activities and solutions
  • Stay updated on the latest IT technologies and best practices

What We're Looking For:

  • 0-2 years of experience in IT support
  • Strong knowledge of computer hardware and software
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment
  • Customer-oriented mindset

Benefits:

  • Competitive salary
  • Health insurance
  • Professional development opportunities
  • Flexible working hours
     

Supportive and dynamic work environment

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