Assistant Front Office Manager - Full Time - Edmonton Jobs

Job Description

Assistant Front Office Manager (Full Time) - Edmonton Jobs 

In this role, you will be providing engaging, sincere, personalized service by creating the grandest of feelings for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.
 

What You Will Be Doing as Front Office Manager in Edmonton jobs in Accor

Reporting to the Front Office Manager, your essential job functions include, but are not limited to:
 

• Consistently offer professional, friendly, and engaging service
• Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines
• Other duties as assigned
   

Physical Aspects of Position (include but are not limited to):
 

• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
   

Qualifications for Front Office Manager Jobs
 

Your experience and skills include:
 

• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example
• Degree or Diploma in Hospitality Management is an asset