Remote Virtual Assistant, specializing in admin and customer service - Toronto Jobs

Location : Canada, ON, Toronto
Date Posted : 15/08/2024
Salary : As per Market Standard
Company : My Aligned Purpose
FULL_TIME - Work from Home

FULL_TIME
Any
administration-jobs
other-jobs
1 to 3 years
Bachelors
Job Description

About the Remote Virtual Assistant Jobs in Canada

Currently hiring for Remote Virtual Assistant


Job Description for Virtual Assistant Jobs

My Aligned Purpose is looking for a talented individual to join our team as a Virtual Assistant, focused on client experience. You’ll work with a female led start-up business, serving women entrepreneurs to accelerate their purpose, potential and profit. Through individualized coaching, self-directed courses and specialized masterminds, My Aligned Purpose empowers and elevates women entrepreneurs.


Our new Virtual Assistant, focused on client experience will work alongside the two founders to help scale the business. We are looking for someone who is quick and savvy with technology & who loves taking on new challenges! The ideal candidate can work in pacific time, ~4 hours a day and is open minded, passionate about client experience and excited to move quickly and support the founders.


This is currently a part-time role however could turn into a full-time role within a few months. Contract basis. Remote.


Ways you will do this include (but are not limited to):
Admin Jobs

Managing email and replying to emails within a business day
File receipts 
Build out SOPs as you track processes


Track Metrics as work from home Virtual Assistant

Track new leads & purchases in notion
Client acquisition: Flag team to create welcome videos or to send voice note to new clients; send video email
Lead conversation in weekly meeting or slack about follow ups & next steps for any sales convos with potential clients


 Launch Management as remote Virtual Assistant

Communicate, track and manage projects via Notion
Update landing pages, banners and opt-ins as needed
Ensure public facing websites reflect current offers
Prepare and assist with execution of free events, paid events, launches 
Attending zooms when possible & prioritized
Dropping links when possible & prioritized
Capturing recordings when possible & prioritized
Sending replays when possible & prioritized


Client Support as work from home Virtual Assistant

Create a welcoming, open client experience for all clients through any correspondence
Prepare + schedule month ahead reminder and content emails for clients 
Change A CEO Method facebook group cover photo monthly
Prepare + schedule replay emails and add to product in Kajabi
Ensure awards, giveaways and birthday gifts are delivered
Manage client onboarding and renewal (and offboarding) process


Content Management as work from home Virtual Assistant is a secondary priority but is on the wish list... 

Add content to the client portal 
In collab with Kaila, prepare & schedule marketing emails (we provide the copy & graphics)
Prepare & schedule new podcast emails (we provide the copy & graphics)

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