Insurance Administrator - Toronto jobs in Insurance Industry

Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (Canada)

Please review the following job description:

As RMA is a small dynamic company, the incumbent will be expected to be flexible in the role, however, primary responsibilities involve customer service and administrative support. Knowledge and understanding of the company markets and products within, will be key. Ongoing communication with internal departments and external clients is expected.

General Responsibilities
 

• Prepare, compile and sort documents and/or electronic files for data entry and/or data upload
• Check source documents for accuracy and verify/correct/update data where necessary.
• Manage data and perform all related accounting transactions, including accounts payable and receivables.
• Provide administrative support including, but not limited to, premium, refund and claims processing ensuring the efficient flow of business operations while adhering to month end reporting deadlines.
• Interact with external clients to resolve general inquiries ensuring alignment with Service Level Agreements.
• Works with sensitive information with discretion to maintain confidentiality and security.
• Works closely with other administrative staff and supports other colleagues as needed.
• Develop a thorough understanding of each program and its mode of operations (i.e.. reporting formats, frequencies, etc.).
• Actively seek enhancements and make recommendations for new processes to improve efficiencies or rectify inaccuracies and information gaps.
• Maintain digital filing systems.
• Effective file management for audit and compliance related functions.
   

Work Hours
 

• Work from office 3-4 days a week, to start
   

Education, Skills And Experience Requirements
 

• Experience with writing macros would be an asset
• Bilingual in French, an asset
• Strong interpersonal and communication skills
• 5 years of experience in an administrative or customer service role, in the insurance industry
• Intermediate to advanced proficiency in MS Office tools (Outlook, Word, Excel, Access, Teams)
• Ability to juggle multiple tasks with multiple stakeholders
• Strong analytical and critical thinking skills
• AS400 knowledge, an asset