Job Description
About the job
WhizzHR is Hiring a Patient Relations Executive / Call Centre Executive in Dubai
Job Title: Patient Relations Executive / Call Centre Executive
Job Overview:
We are looking for a compassionate and customer-focused Patient Relations Executive / Call Centre Executive to join our team. The ideal candidate will be the first point of contact for our patients, providing outstanding service and support over the phone and in person. Fluency in English is mandatory, and knowledge of Arabic, Chinese, or Russian is highly preferred.
Key Responsibilities:
- Handle inbound and outbound calls to assist patients with inquiries, appointment scheduling, and follow-ups
- Provide clear and courteous information about services, procedures, and availability
- Maintain accurate patient records and ensure confidentiality
- Act as a liaison between patients and healthcare providers to ensure a smooth experience
- Resolve patient concerns with professionalism and empathy
- Support front desk or reception tasks when needed
- Collaborate with other departments to ensure timely and accurate communication
Requirements:
- Fluency in English (mandatory); knowledge of Arabic, Chinese, or Russian is a strong advantage
- Previous experience in a call centre or patient relations role, preferably in the healthcare industry
- Excellent communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Basic computer skills and familiarity with CRM or hospital management systems
- Empathetic, patient-oriented, and detail-focused
What We Offer:
- A supportive and professional work environment
- Opportunities for growth within the organization
- Training and development programs
- Competitive salary and benefits package
Kindly share your Resume at Hello@whizzhr.com
Attention Job Seekers before you apply :
Stay Updated with the Latest Job Opportunities!
At a2zfinders.com, we are committed to helping you find job opportunities without any extra costs. We do not charge job seekers—our revenue comes from ads and companies posting jobs.
Important Reminder: If any recruiters or consultants ask for money in exchange for a job through our platform, it’s not something we endorse. While we do our best to ensure fairness, always remain vigilant. You shouldn’t have to pay anyone to get a job through a2zfinders.com
To keep your job search free and secure, we invite you to stay connected and receive daily job updates through any of our social media platforms:
Join A2Z Finder's Social Media Channels for the Latest Job Posts in the MENA Region.
WhatsApp Channel WhatsApp Group Telegram Group Telegram Channel LinkedIn Facebook
We Post Jobs daily. By following us on any of these platforms, you'll be the first to know about new job opportunities. Keep your job search free and best of luck! Best regards, a2zfinders.com Team
