Job Summary & Purpose:
Key Performance Areas (KPAs) & Principal Accountabilities:
1 Vendor intimation
2 Ensure TAT of Warranty products of Customers and SDG stocks to return within 15 business days from service center
3 Complaints are to be attended to and closed to the satisfaction of the customer
4 Execute Purchase Returns of products lying at the service center/supplier if not returned in 15 business days.
5 ISO Compliance - as per Audit rating (SOP Compliance Store)
RequirementsExperience(Yrs. & Field): 2-3 years
Educational Qualification: Diploma/Graduate
Professional Certifications: Diploma in Hospitality - preferable
Skills & Abilities: Communication Skills, Customer Servicing skills, Listening skills, Problem solving skills
Desired Skills and Experience
Experience(Yrs. & Field): 2-3 years Educational Qualification: Diploma/Graduate Professional Certifications: Diploma in Hospitality - preferable Skills & Abilities: Communication Skills, Customer Servicing skills, Listening skills, Problem solving skills
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